Frequently Asked Questions

Absolutely not. We provide analysis and possibilities - not diagnoses or treatment recommendations. Our reports are designed to be shared with your healthcare provider, giving them a comprehensive view of your health to support their clinical decision-making. We work alongside your doctor, not in place of them.

Labs are part of the full package and will be available in about 45 days. For now, you can upload existing lab results from your patient portals and we will include them in your analysis. When labs go live, the full panel includes 85+ markers: complete metabolic panel (14 markers), full thyroid panel (TSH, T3, T4), inflammatory markers (hs-CRP, ApoB), vitamin and nutrition markers (D, B12, Folate, Ferritin), hormones (Testosterone, Insulin), lipid panel, complete blood count (CBC), HbA1c, and urinalysis.

We are fully HIPAA compliant. All data is encrypted both in transit and at rest, stored on secure servers, and never shared without your explicit consent. We use enterprise-grade security measures to protect your sensitive health information. Your privacy is our top priority.

The intake can be completed online at your own pace (typically 45-60 minutes) or in-person in about 2 hours. Once your records and intake are complete, your Possibility Report is generated within minutes of submission, reflecting the power of AI to sift through years of research quickly. If you add lab testing later, lab results typically take 3-5 business days once collected.

Software access is $299 one-time and includes your initial analysis plus the first month of access. Continued access is $9.99/month. The full package is $750 and includes the complete intake process, AI-powered analysis, and labs once the integration is available. There are no hidden fees or surprise charges.

Our reports are designed to be physician-friendly - organized, professional, and focused on actionable insights. Many physicians appreciate having a comprehensive patient history prepared in advance, as it saves valuable appointment time and provides context they might not otherwise have.

If you have recent lab results (within the past 3 months), we can incorporate those into your analysis right away. When labs go live, you can decide whether to add any testing that would complete the picture.

Both options are available. Our online intake can be completed from anywhere at your own pace - you can save your progress and return later. In-person intakes are available at our facility and take approximately 2 hours with a trained health intake specialist who guides you through the process.

Your Possibility Report is yours to keep and share. We recommend scheduling an appointment with your primary care physician or specialist to review the findings together. The report includes specific questions to discuss and areas that may warrant further investigation. You will also have ongoing access to your health timeline through our patient portal.

No. We explicitly do not diagnose medical conditions. What we provide are possibilities, correlations, and patterns based on your complete health picture. These insights are meant to inform conversations with your healthcare provider, who is qualified to make diagnoses and treatment decisions.

That's actually one of the situations where WhatsAilingMe is most valuable. When you're seeing multiple specialists, your care can become fragmented - each doctor sees their piece of the puzzle. We consolidate everything into one comprehensive view, helping connect dots that might be missed when information is scattered across different providers.

Ongoing access is $9.99/month and keeps your health timeline, reports, and ongoing analysis available. The $299 software access includes the first month.

Our AI system analyzes the relationships between your symptoms, lab results, medications, lifestyle factors, and health history. It identifies patterns and correlations that might not be obvious when looking at each piece separately. The AI findings are then reviewed for consistency and safety before being included in your report.

Your health timeline is a living document. Subscribers can update their information anytime - adding new symptoms, medications, or life changes. This allows for ongoing pattern recognition as your health journey continues.

We stand behind our service. If you complete the intake and lab work but feel the final report doesn't meet your expectations, please contact us. We'll work with you to address any concerns. However, due to the nature of lab testing and analysis, refunds for completed services are evaluated on a case-by-case basis.